Hyderabad: The global leader in the hail taxi space Uber Technologies Inc, has inaugurated its first Centre of Excellence in Hyderabad on Wednesday. Hyderabad to have first across the Asia and fifth globally.
“The centre is designed to further improve product and operations, with a core focus to provide specialized support for critical incidents that require immediate attention. The center will provide support via multiple channels email, phone and social media to ensure seamless experience before, during and after the ride,” Uber India president Amit Jain said after inaugurating the centre.
In 2015 Uber had an agreement with the government of Telangana to invest $50 million.
Uber’s decision to set up its first centre in India over its rival China highlights the importance that it attaches to the Indian market. In China, Uber faces a strong competition from local player Didi Kuaidi.
Telangana IT secretary Jayesh Ranjan said that Uber’s “new project confirms Telangana as the location of choice for leading innovative companies. Uber will generate over 500 jobs by 2017 which will have a positive impact on the state.”
